November 29, 2022 | By Questco
Questco is known for having a long history of successes that culminated in winning “Best of HR Services” in 2022 for the third year in a row.
How has Questco consistently hit these high marks?
It all comes down to The Questco Difference.
Since its founding in 1989, Questco has differentiated itself with a flexible service that helps its clients reach higher levels of success. Whether you are new to PEOs or switching PEOs, Questco’s HR services are tailored to match your business needs.
Apart from Questco’s biggest differentiator–your Questco support squad - several other factors contribute to Questco receiving a high NPS, including;
When you partner with Questco, you are choosing to work with a human resource partner who values customer satisfaction, enhanced by the Questco support squad.
Each client is assigned their own support squad to easily access professionals with expertise in all areas of human resources.
Support squads share several characteristics.
When you are a Questco customer, a comprehensive and dedicated team is assembled just for you. Your support squad will include a dedicated:
Your support squad also includes other shared including:
Questco doesn’t use a call center to answer client questions. Some reasons why call centers can be a problem include the following:
Most of our HR professionals have 20+ years of experience, and our payroll team has advanced certifications, providing clients with customized and flexible services.
Questco understands that a single point of contact makes the relationship seamless. Switching points of contact due to staff changes can break this dynamic.
That’s why Questco’s low staff turnover rate is so important. When you partner with Questco, you can expect to talk to the same person year after year. As time passes, your support squad will only grow closer and gain a deeper understanding of your business.
Building trust for a healthy business relationship is a lengthy process that requires patience and consistency. You cannot expect trust without a solid reason and proof of dependable work. Having a partner that understands your company’s direction makes it easy for you to conduct your business.
Questco is a professional employer organization (PEO) that aims to consistently provide high-quality and unmatched HR services to its service consumers. The culture of unwavering commitment to serving clients and their people makes Questco an award-winning HR outsourcing company in the U.S.
For our HR services, including payroll, compliance, safety and worker’s compensation, HR operations, HR technology, and employee benefits, contact us today.